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Last Updated: June 29, 2026
Plain-English summary. Atlaso is a memory layer for AI tools: it stores the facts, decisions, preferences, and snippets ("Memories") you create or that your connected tools capture, so they can be recalled and reused across your sessions and devices. These Terms are the contract between you and Atlaso Labs Inc. They explain who can use the Service, what you can and can't do with it, how the Free and Pro ($10/month) plans and billing work, who owns your Memories (you do — we only get a limited license to operate the Service), how we use AI to process Pro features, and the legal terms that apply if something goes wrong. Please read them carefully; by using Atlaso you agree to them. Some details (such as our privacy practices, refunds, and acceptable use) live in separate documents that are linked throughout.
These Terms of Service ("Terms") are a binding legal agreement between you ("You", "User") and Atlaso Labs Inc., a Delaware C-Corporation ("Atlaso", "we", "us", "our"), governing your access to and use of the Atlaso memory layer, including our dashboard, brain/API, connectors, and command-line interface (collectively, the "Service").
By creating an Account, installing or using a Connector, or otherwise accessing or using the Service, you agree to be bound by these Terms and by the documents incorporated by reference below. If you do not agree to these Terms, do not access or use the Service.
The following documents are incorporated into these Terms by reference and apply to your use of the Service:
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "You" refers to that entity.
Record of Agreement. You accept these Terms through an affirmative act: at web signup you must tick an unchecked "I agree to the Terms and Privacy Policy" box, and when you connect a tool through the CLI or a Connector you must complete an explicit accept step. We store a timestamped, versioned record of your acceptance (which version of these Terms you accepted, and when) associated with your Account. That record is evidence of your agreement to the version of these Terms in force at the time.
Order of precedence. These Terms are the master agreement between you and Atlaso. Where these Terms and an incorporated document conflict, the more specific document controls for its subject matter. The Data Processing Addendum controls only for the processing of a business customer's personal data where Atlaso acts as a processor, and the Standard Contractual Clauses control only for restricted international transfers of personal data. In all other respects these Terms govern.
Capitalized terms have the meanings set out below; other capitalized terms are defined where they first appear.
device_id.You may use the Service only if you can form a binding contract with us and are not barred from doing so under applicable law.
You must be at least 13 years old to create an Account or use the Service. The Service is not directed to children under 13, and we do not knowingly collect personal data from anyone under 13. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement and consent of a parent or legal guardian. In addition, where the law of your jurisdiction sets a higher minimum age for consenting to the processing of personal data (for example, certain European Economic Area and United Kingdom states require users to be 16, and India's Digital Personal Data Protection Act requires verifiable parental consent for anyone under 18), you must meet that age or have the required parental or guardian consent before using the Service.
If you believe a child under 13 has provided us personal data, please contact us at support@atlaso.ai and we will take appropriate steps to delete it. See our Privacy Policy for more on children's data.
If you use the Service on behalf of an organization, you additionally represent that you are authorized to accept these Terms for that organization.
Export controls and sanctions. The Service is provided by a US company and is subject to US export-control and economic-sanctions laws, and to other applicable trade laws. By accessing or using the Service, you represent and warrant that: (a) you are not located in, and are not ordinarily resident in, any country or region subject to comprehensive US or other applicable embargoes or sanctions; (b) you are not identified on any restricted-party or denied-party list, including the US Treasury Department's Specially Designated Nationals (SDN) List; and (c) you will not use, export, or re-export the Service in violation of applicable export-control or sanctions laws. If any of these representations is or becomes untrue, or if we are required to do so to comply with applicable law, we may suspend or terminate your access to the Service without liability.
To use most features of the Service you must create an Account. You agree to provide accurate and complete information and to keep it up to date.
You are responsible for:
When you connect a tool, the Service issues a server-minted device_id and stores a local authentication file on your machine. You are responsible for safeguarding the machines on which Connectors and the CLI are installed. We are not liable for any loss arising from your failure to protect your credentials or Devices.
We may register, label, revoke, or deactivate Devices in accordance with your plan limits and these Terms. We do not use hardware fingerprinting to identify Devices.
The Service is a memory layer for AI tools. It lets you store, organize, recall, and reuse Memories across sessions, Devices, and supported tools. Connectors capture Memory from supported tools (such as facts, decisions, preferences, and auto-captured conversation snippets consisting of your text and a truncated assistant reply) and inject relevant Memory back into those tools at the appropriate time.
How your Memory is stored — please read carefully. When you connect a tool, your Memories are stored on Atlaso's servers so they can sync across your sessions and Devices. A local copy is also kept on your machine. Memory is only purely local before you connect a tool, when a tool is not your active or entitled tool, or while you are offline. Server-side storage applies on both the Free and Pro plans. The features that are reserved for Pro are the AI-powered capabilities described in Section 10 (such as Ambient Memory, enrichment, and "Ask your memory"); the underlying sync and storage of your active tool's Memory is part of normal operation on every plan. For full detail on what is stored and where, see our Privacy Policy.
Who operates the Service and where your data is processed. The Service is operated by Atlaso Labs Inc., a Delaware, USA corporation, whose operations and personnel are located in India. Your personal data, including your Memory, is processed in the United States and in India. The Delaware address published in these Terms is a registered-agent address, not an operating office. For individual Free and Pro users, Atlaso is the controller of your Memory; see our Privacy Policy.
We may add, change, improve, or discontinue features of the Service from time to time. We will use reasonable efforts to give notice of material changes that adversely affect your use, as described in Section 17.
The Service is offered on two plans:
Payments for Pro are processed by our payment processor, Stripe. By subscribing to Pro, you also agree to Stripe's applicable terms. We do not receive or store your full card details; card and payment data are handled by Stripe. See our Privacy Policy and Sub-processors List for more.
Atlaso Pro is US$10/month and renews automatically each month until you cancel. You can cancel anytime via the Stripe Customer Portal (Settings → Billing). Cancellation stops future renewals; you keep Pro until the end of the current billing period; there is no partial-month refund (subject to your statutory rights). We disclose the auto-renewing nature of the subscription clearly before you pay, and our payment processor (Stripe) provides a transactional receipt for each payment. Cancellation is self-serve and is as easy as signing up — no email or phone hoops.
For full cancellation and refund details, see our Refund & Cancellation Policy.
Prices are stated in US dollars. Depending on your location, applicable taxes (such as VAT, GST, or sales tax) may be added to or included in the amount you pay; where any such tax is collected, it is shown at checkout through our payment processor, Stripe. You are responsible for any taxes, levies, or duties imposed by your jurisdiction that are not collected by us at checkout.
We may change the price of Pro or the structure of our plans from time to time. We will give you reasonable advance notice of any price increase that affects your subscription, and any change will take effect at the start of your next billing period after the notice period. If you do not agree to a price change, you may cancel before it takes effect.
Except as required by law, all fees are non-refundable and we do not prorate partial months. Your statutory rights — including the EU/UK consumer right of withdrawal — are described in our Refund & Cancellation Policy and are not limited by this Section.
You own your Content. As between you and Atlaso, you retain all right, title, and interest in and to your Content, including your Memories. We do not claim ownership of your Content.
Limited license to operate the Service. You grant Atlaso a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, display, and otherwise use your Content solely to the extent necessary to provide, maintain, secure, and improve the Service for you. This includes syncing Memory across your Devices; returning relevant Memory through Connectors; creating technical derivatives of your Content — such as embeddings, distillations, and enriched Memory — that are needed to index, search, and generate Service features; and transmitting your Content to our sub-processors (including Fireworks AI and Neon) solely to provide the Service, as described in Section 10 and our Sub-processors List. For Pro features, this includes transmitting raw Memory content to our AI sub-processor as described in Section 10.
Atlaso claims no ownership of the underlying facts, decisions, preferences, or other information in your Content. Personal data derived from your Content (such as embeddings) is erasable together with your Content, as described in our Privacy Policy. Our engine, models, and the embedding and retrieval technology used to process your Content remain Atlaso's intellectual property. This license is limited to operating the Service and ends when your Content is deleted, except for backups retained for a limited period and to the extent we must retain it to comply with law. We do not use your Memories to train AI models — see Section 10.
Your responsibilities for Content. You represent and warrant that you have all rights necessary to submit your Content to the Service and that your Content, and our processing of it as permitted here, does not violate these Terms, the Acceptable Use Policy, or any law or third-party right. You are solely responsible for your Content and for what you choose to store as Memory.
Sensitive and regulated data. The Service is not designed for, and you must not use it to store, regulated data such as protected health information (PHI) or payment-card data unless separately agreed with us in writing. Although the Service attempts to detect and redact secrets (such as API keys and tokens) before storage, this is provided on a best-effort basis and you must not rely on it to protect regulated or highly sensitive data. See Section 10 and the Acceptable Use Policy.
Your use of the Service must comply with our Acceptable Use Policy, which is incorporated into these Terms. Among other things, you must not use the Service to store or transmit illegal or infringing content or others' personal data without rights; to distribute malware; to abuse, scrape, reverse-engineer, or attempt to extract the underlying Atlaso engine, models, or other intellectual property; or to circumvent plan limits, rate limits, or security controls. We may suspend or terminate access for violations as described in Section 16 and in the Acceptable Use Policy.
Our IP. The Service, including the Atlaso software, dashboard, brain/API, engine, models, design, and all related intellectual property, is and remains the property of Atlaso and its licensors. Except for the rights expressly granted to you in these Terms, we reserve all rights in and to the Service. "Atlaso" and our logos are our trademarks; you may not use them without our prior written permission.
Limited license to you. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own internal or personal purposes. You may not copy, modify, distribute, sell, sublicense, reverse-engineer, decompile, or create derivative works of the Service or its underlying engine, except to the extent this restriction is prohibited by applicable law.
Open-source and third-party components. Some Connectors and other components of the Service are made available under open-source licenses. Your use of those components is governed by their respective licenses, which control in the event of any conflict with these Terms with respect to those components. Nothing in these Terms limits your rights under, or grants you rights that supersede, any applicable open-source license.
Feedback. If you give us feedback or suggestions about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
The Service uses AI in two distinct ways, which we disclose here for transparency.
(a) Atlaso's AI processing (Pro features). Certain Pro features — including nightly enrichment, "Ask your memory", and Ambient distillation — send your Memory content (raw captures, related or recalled Memories, and your question) to our AI sub-processor, Fireworks AI, to generate the result. Free users' Content is not sent to this AI sub-processor.
(b) Your own model (at your direction). When you use a Connector, Content may be routed through the AI model you have separately chosen and connected (such as Claude or GPT) at your direction and as part of your use of that tool. That processing is governed by your agreement with the relevant model provider, not by us.
No training on your data. We do not operate a training endpoint and we do not train Atlaso models on your Memory. Raw Memory content is sent to our large-language-model sub-processor only for paid (Pro) features; Free-tier Memory is never sent to any language model. We send that content to the provider solely to generate your results, and we do not use your Memory to train any AI models.
Best-effort secret redaction. The Service attempts to detect and remove secrets (such as private keys and access tokens) from captured text before it is stored. This process is automatic and is designed to fail closed. It is nonetheless best-effort and is not guaranteed: secret material may be transiently present in transit before redaction, and you must not rely on this feature to protect regulated or highly sensitive data.
AI Output and your responsibility for it. "AI Output" means the content generated by the Service's AI features at your direction — including the answers returned by "Ask your memory" and the enriched or distilled Memory produced by nightly enrichment and Ambient distillation. AI-generated and automated output may be inaccurate, incomplete, biased, or otherwise unreliable, and may unintentionally resemble third-party material. You are responsible for evaluating AI Output and for how you use, rely on, publish, or distribute it. The Service does not provide professional advice. To the maximum extent permitted by applicable law, Atlaso is not liable for any intellectual-property infringement, defamation, or similar claim arising from AI Output or from your use or distribution of it, and Section 13 disclaims any warranty of accuracy or non-infringement for AI Output. If you are a business or entity user, your indemnity in Section 15 extends to claims arising from your use or distribution of AI Output.
For more on what is sent, to whom, and where it is stored, see our Privacy Policy and Sub-processors List.
We may offer features that are identified as beta, preview, experimental, or early access ("Beta Features"), including experimental memory and ambient capabilities. Beta Features are provided "as is" and "as available", may be changed or removed at any time, may be less reliable than generally available features, and are excluded from any service-level commitment. Your use of Beta Features is at your own risk, and the disclaimers and limitations in Sections 13 and 14 apply fully to them.
We do not commit to any uptime percentage or service-level agreement for the Service.
The Service depends on, and interoperates with, third-party services — including the AI tools you connect, your chosen model provider, and our sub-processors (such as Clerk, Stripe, Neon, Fireworks AI, Render, and Vercel). We are not responsible for third-party services, and your use of them may be subject to their own terms and policies. A current list of our sub-processors is available at the Sub-processors List.
Your privacy matters to us. Our collection and use of personal data, including your Memories, is described in our Privacy Policy, which you should read together with these Terms.
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", with all faults and without warranties of any kind, whether express, implied, or statutory. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATLASO EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We also disclaim any warranties of title and accuracy and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, that Memory will always be captured, stored, recalled, or synced accurately or without loss, or that AI-generated output will be accurate or reliable. We do not guarantee against the loss or corruption of your Memory. The Service keeps a local copy of your Memory on your device, which serves as your backup; you are responsible for retaining that local copy and any other backups of Content that is important to you.
Nothing in this Section limits any warranty or other right that cannot be excluded or limited under applicable law. If you are a consumer, you may have statutory rights that these disclaimers do not affect.
To the maximum extent permitted by applicable law:
These limitations apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose.
Nothing in this Section limits or excludes liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited. If you are a consumer, this Section does not affect your statutory rights.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Atlaso and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and reasonable costs (including reasonable legal fees) arising out of (a) your Content, (b) your use of the Service in violation of these Terms or the Acceptable Use Policy, or (c) your violation of any law or third-party right.
If you are using the Service as a business or other legal entity (and not as a consumer), this indemnity additionally covers (d) your use or distribution of AI Output, including any claim that AI Output you used or distributed infringes intellectual-property rights or is defamatory.
If you are a consumer, this indemnity applies only to the extent your liability arises from your own intentional or negligent breach, does not extend to AI Output, and nothing in this Section requires you to indemnify us for matters caused by us or beyond your reasonable control.
Your termination. You may stop using the Service at any time, cancel Pro through the Stripe Customer Portal, and disconnect or revoke your Devices. Cancellation is handled as described in Section 6 and the Refund & Cancellation Policy.
Our suspension or termination. We may suspend or terminate your access to all or part of the Service, with or without notice, if (a) you materially breach these Terms or the Acceptable Use Policy, (b) we are required to do so by law, or (c) your use poses a security, legal, or operational risk. Where practicable and lawful, we will give you notice and an opportunity to cure.
Effect on plan and data. On cancellation or downgrade, your Account returns to Free (1 Device, 1 active tool). A short grace period (approximately 5 days) applies after a downgrade; expensive AI features turn off immediately, and at the end of the grace period we keep your most-recent Device and disconnect the rest. Your Memories are retained and are not deleted on downgrade; Devices and tools beyond the Free limit are deactivated, not deleted, and can be reactivated. Account deletion and data erasure are handled as described in our Privacy Policy; to request deletion, contact support@atlaso.ai.
Survival. Sections that by their nature should survive termination — including Sections 7 (ownership and license), 9 (IP), 13–15 (disclaimers, liability, indemnity), 17, and 18 — survive termination of these Terms.
We may update these Terms from time to time. When we make changes, we will update the "Last updated" date above and provide notice in-product and/or by email where available.
Non-material changes. For clarifications and other non-material changes, your continued use of the Service after the updated Terms take effect constitutes acceptance of them. If you do not agree, you must stop using the Service and may cancel your subscription.
Material changes require your affirmative agreement. For material changes — including changes to the arbitration and dispute-resolution provisions (Section 18), the limitation of liability (Section 14), or pricing — we will give you advance notice and ask you to affirmatively agree to the updated Terms (for example, by a click-through acceptance) before those changes apply to you. If you do not agree to a material change, you may reject it and cancel your subscription; the change will not be enforced against you by treating your continued use alone as acceptance, and your existing Terms will continue to apply until your subscription ends.
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules.
Informal resolution first. Before starting an arbitration, you and Atlaso agree to try to resolve the dispute informally. The party raising the dispute must first send a written notice of dispute to the other (to Atlaso at support@atlaso.ai) describing the claim and the relief sought. You and Atlaso agree to negotiate in good faith for at least 30 days from the date the notice is received (and this precondition must be satisfied before either party may commence arbitration). This informal-resolution requirement is a condition precedent to arbitration.
Binding arbitration. Subject to the consumer carve-out below, you and Atlaso agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and judgment on the award may be entered in any court of competent jurisdiction. The arbitration will be seated in, and governed by the law of, the State of Delaware, USA, unless applicable law requires otherwise. The U.S. Federal Arbitration Act governs the interpretation and enforcement of this section.
Class-action waiver. To the maximum extent permitted by applicable law, you and Atlaso agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in the courts located in Delaware.
Mass-arbitration batching (US consumers only). For US consumers, if 25 or more similar claims are asserted against Atlaso by or with the assistance of the same or coordinated counsel, the claims will be administered in staged batches of up to 50 claims at a time (with any remainder in a final batch). For each batch, a single arbitrator will hear the claims, and the parties may agree to treat one or more claims as a bellwether whose outcome informs the resolution of the remaining claims in that batch, before the next batch proceeds. This batching process is intended to make resolution efficient and to allocate fees fairly; the applicable statutes of limitations and any filing-fee obligations are tolled for claims awaiting their batch.
30-day right to opt out. You may opt out of this arbitration agreement and class-action waiver by sending written notice to support@atlaso.ai within 30 days of first accepting these Terms, stating your name and that you wish to opt out of arbitration. If you opt out, disputes will instead be resolved exclusively in the state or federal courts located in Delaware, and each party consents to personal jurisdiction there. Opting out does not affect any other part of these Terms.
Where arbitration does not apply. This arbitration agreement and class-action waiver apply only to the extent permitted by applicable law. They do not apply to, and are superseded by, the mandatory consumer-law carve-out below for consumers who cannot lawfully be bound by them.
Mandatory consumer-law carve-out. If you are a consumer resident in the EU, UK, India, or another jurisdiction with mandatory consumer-protection laws, the binding-arbitration agreement, the class-action waiver, and the Delaware-seat and small-claims provisions above do not apply to you. Instead, any dispute between you and Atlaso may be brought in the courts of your country of residence and is subject to its mandatory consumer-protection laws, and nothing in these Terms deprives you of the protections of, or the right to bring proceedings in the courts of, your country of residence.
Consumer savings clause (governing law). Notwithstanding the choice of Delaware law above, if you are a consumer, that choice of law does not deprive you of the protection of any mandatory, non-waivable provisions of the law of your country of habitual residence that would apply in the absence of that choice (including, for EU consumers, the protections available under Article 6 of Regulation (EC) No 593/2008 (Rome I)). Where such mandatory local protections give you greater rights, those protections apply.
Nothing in this policy limits statutory rights that cannot be waived, including the 14-day right of withdrawal/cancellation for consumers in the EU and UK. Where you exercise that right within the 14-day period, you are entitled to a full refund of the amount you paid for the current subscription period, as described in the Refund & Cancellation Policy.
Entire agreement. These Terms, together with the documents incorporated by reference, are the entire agreement between you and Atlaso regarding the Service and supersede any prior agreements on that subject.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Force majeure. Neither party is liable for any failure or delay caused by events beyond its reasonable control.
Notices. We may provide notices to you in-product and/or by email where available. Transactional payment receipts are provided by our payment processor, Stripe. You may send legal notices to us at support@atlaso.ai or by mail to our registered-agent address at 131 Continental Dr, Suite 305, Newark, DE 19713, United States.
Business transfers. We may transfer, assign, or otherwise share your information, including your personal data and Memories, as part of, or during negotiations of, a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, in which your information may be one of the assets transferred. Any acquirer or successor will be bound by commitments made in our Privacy Policy with respect to your personal data, and we will notify you of any such change in-product and/or by email where available.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, financing, reorganization, or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.
Third-party beneficiaries. Except as expressly stated in these Terms, there are no third-party beneficiaries to these Terms. Atlaso's officers, directors, employees, and agents are intended beneficiaries of the disclaimer, limitation-of-liability, and indemnification provisions, and (where applicable) data subjects are intended beneficiaries of the data-protection commitments in the Standard Contractual Clauses.
Electronic communications and consent (E-SIGN / UETA). You consent to receive communications from us in electronic form — including these Terms, notices, disclosures, receipts, and other records — and you agree that electronic communications satisfy any legal requirement that such communications be in writing. Under the US E-SIGN Act and UETA, your electronic acceptance of these Terms and your electronic signature have the same legal effect as a handwritten signature. You may withdraw this consent, but doing so may prevent you from using the Service.
Language. These Terms are drafted in English. If we provide a translation, the English-language version controls in the event of any conflict, to the extent permitted by applicable law.
If you have questions about these Terms, please contact us:
Atlaso Labs Inc., a Delaware C-Corporation.